At We Shop Smart the privacy
of all our members is of the utmost importance.
We Shop Smart is committed to the safeguarding of your personal information
which you have provided to us via our website or via our call centres.
We Shop Smart (collectively referred to hereafter as Shop Smart or "the Service" or "the web site")
is owned and operated by Concierge Desk Australia Pty Ltd 72 168 179 217 (refered
hereafter as Shop Smart, 'we',
'us' or 'our').
We Shop Smart is committed to
protecting and maintaining your privacy, and is bound by the National Privacy Principles
("NPPs") contained in the Privacy Act 1998 (the "Privacy Act").
Please note that use of the We Shop Smart
website's Terms and Conditions of use ("Terms and Conditions").
How does The Service use the information I have provided on Registration to We Shop
We Shop Smart uses the information
you have provided to send email newsletters, Surveys and letters with offers we
make available to you from time to time. We also may need to contact you in response
to a query you have sent us.
Demographic data is only shared with Concierge Desk Australia Pty Ltd clients and
advertisers on an aggregate or collective basis.
Your personally identifiable information such as your name, address or email address
or phone number will never be sold to any third party. Your personally identifiable
information may be shared with a third party if it is required by law. We
have strict legal agreements in place that prevent any third party from using that
information for any purpose beyond what is allowed for in the agreement.
We Shop Smart record IP Addresses?
When a user Registers on We Shop Smart,
our computers may record their IP address. In the event that we detect fraud or
abuse of our program or our Web site and computers, we may use the IP address of
the offender to take action against them. Ultimately this ensures greater protection
for you and your personal information.
What are cookies and why
does We Shop Smart use them?
A cookie is a piece of data stored on a user's computer hard drive, containing information
about that user. A cookie can only be accessed across the Internet by the Web site
that placed it there. Cookies are used by the
Shop Smart Web site to add functionality and security.
You may choose to reject a cookie that the
Shop Smart Web site attempts to place on your computer, however you may
this way is wide-spread and commonly accepted by the Internet community.
What about other Web sites?
The We Shop Smart Web site
contains links to other retailers Web sites. We are not responsible for the privacy
practices of these other Web sites. We encourage you to be aware when you leave
our Web site to read the privacy statements & Terms and Conditions of other
Web sites that you use. This privacy statement applies only to
Shop Smart Web sites owned and operated by Concierge Desk Australia Pty
What is "spam" and does
We Shop Smart send it?
The definition of "spam" means unsolicited commercial email, or in other words,
email of a commercial nature that the recipient does not want. We Shop Smart does not send "spam". This is because
when you join We Shop Smart,
you must expressly agree to allow us to send to you commercial advertising emails
and or Newsletters.
What kinds of website visitor
information do we collect?
In order to provide our cashback services, administer the Website and help diagnose
problems with our server, we may also collect information about your visit to the
Website such as your Internet Protocol address ("IP"). An IP address is a number
that is assigned to your computer when you use the Internet. Your IP address is
also used to help identify you during a particular session and to gather broad demographic
data. This generic aggregated information may be shared with third parties, and
where it is, we will never share any of this information if it is personally identifiable.
We take your privacy seriously and are committed to protecting it.
How do we hold and protect
We hold personal information that we collect in both electronic and physical storage
facilities including computer databases and paper-based files. We protect personal
information that we hold from misuse, interference and loss, and from unauthorised
access, modification or disclosure using both electronic and physical security measures
which include secure databases, password access, anti-virus software, data transfer
encryption and firewalls.
We take appropriate technical and organisational measures to guard against unauthorised
or unlawful processing of your personal information and against accidental loss
or destruction of, or damage to, your personal information. We only permit your
details to be accessed by authorised personnel and we educate our staff about their
responsibilities under the APPs.
While no computer system is completely secure, we believe the measures we use reduce
the likelihood of security problems to a level appropriate to the type of data involved.
We have security measures in place to protect all personal information held and
access to this database is restricted internally.
However, it remains your
to ensure no-one else uses the Website while your machine is "logged on" to the
to log off or exit from your
We Shop Smart
account when not using it; and
to keep your password or other access information secret.
Some places outside of Australia may not have adequate data protection laws at all
or may offer differing levels of protection of personal information which are not
as high as in Australia. By submitting your personal information to us, you acknowledge
that provided we have used your data in the ways set out in this Policy, we cannot
be held responsible for any use of your data by third parties who receive and process
your data. Refer to “ What About Other Web Sites” in this Policy.
We collect, hold, use and disclose personal information in order to provide our
service to you, improve our service to you, administer the Website and for various
other purposes. For example, We Shop Smart
uses personal information for one or more of the following purposes:
to communicate to our Members offers in relation to our services and products that
we think may be of interest to you;
to communicate to our Members offers in relation to our third parties' services
or products that we think may be of interest to you;
to communicate to you on the use of our service and to manage our customer relationship
to communicate to our Members on their actual and potential cashback transactions
with our Retailers and third parties;
to make payments to you in respect of cashback transactions you have made via the
We Shop Smart Website;
to review a transaction if a query is raised in relation to that transaction by
you, by the relevant retailer, by us or by an affiliate network;
to develop processes, products and services to better meet your needs;
unless requested not to, to communicate with you offers in relation to products
and services promoted by us via other websites owned (either partly or wholly) and
operated by We Shop Smart;
unless requested not to, to send you marketing materials which promote the goods
or services of a third party (including by way of electronic direct marketing activities)
to provide you with ongoing information and advertising about our products and services
in which they may have an interest; and
to comply with our legal or regulatory obligations; and
to conduct research and data analytics.
How many emails will I
We respect your time and attention. We will never send to you more than 4 advertising
emails per month.
How can I stop We Shop Smart from sending me non-administrative
Each advertisement email newsletter we send to you contains a link at the very bottom
allowing you to unsubscribe.
If you have received unwanted email newsletters sent from We Shop Smart, or purporting to be sent from We Shop Smart, please contact us
If you have any questions about the privacy and permission practices of the We Shop Smart Web site or your
dealings with Concierge Desk Australia Pty Ltd, please contact us. We are committed
to offering the best service to you and resolving any issues that may arise from
time to time. firstname.lastname@example.org
We Shop Smart reserves the right
This Policy was updated in November 2014