Simply register using the access code provided by your administrator of if you are already a member sign-in and start shopping.
On the Shop Smart site select the store, product or offer that you are interested in and click 'Go To Store'. The retailers normal website will open in a new window. Browse, shop and purchase exactly as usual on the stores website. There is no special code needed at the check out unless you are taking advantage of a We Shop Smart coupon code offer. We will update your rewards account with all eligible transactions, usually within 2 - 3 days from the date of your purchases.
If you have recently made an eligible purchase or transaction and can't see your rewards in your account don't worry. Rewards usually take around 2 - 3 working days from date of purchase to be reported in your account as 'Pending'. Some stores however can take up to 30 days to report 'pending' transactions to your account.
Rewards will change from 'Pending' to 'Confirmed' and automatically become Available Cashback' when the return period of the goods has passed and/or the transaction is verified by the stores. The length of time from 'Pending to Confirmed and Available' varies from store to store and can be anywhere from 7 days to 90 days. Some rewards however may take longer to be confirmed. Travel rewards for example may not become 'Available' until after you have completed your travel.
Available' rewards are just that, confirmed and available. If your account has an available balance over $10.01 you can get paid at any time by going to Get Paid from the My Account section of the website.